Building Build-A-Bear: A Heroic Leadership Journey

Today I published my Lead Positive Profile with Maxine Clark,retail innovator and founder of Build-A-Bearon my Psychology Today blog.In the profile, Maxine details her Heroic Leadership Journey*—from answering The Call to step down as President ofPayless ShoeSource to facing the Supreme Ordeal that was the Great Recession.

Here are some of the most inspirational quotes from her interview. For the full read, please go here.

Onbattling resistance

“When people told me no or it was a stupid idea...