We’ve been getting alittle lesson in what human-factors experts call “automation complacency” over the last couple ofdays. Google apparently made some change to the autosuggest algorithmin Gmail over the weekend, andthe program started inserting unusualemail addressesinto the“To”field of messages. As Business Insiderexplained, “Instead of auto-completing to the most-used contact when people start typing a name into the ‘To’ field, it seems to be prioritizing contacts that they communicate wit...
Published on February 24, 2015 10:56