In the book “Getting to Yes” by Roger Fisher and William Ury (veterans of international and corporate negotiations), the useful approach of Principled Negotiation is exposed. It is based on four powerful points:
Avoid this particular negotiation tactics!
People: Separate the people from the problem.
Interests: Focus on interests, not positions.
Options: Invent multiple options looking for mutual gains before deciding what to do.
Criteria: Insist that the result be based on some objective standard.
Of course proper and consistent implementation of these principles requires some practice. It also sometimes requires quite some work to get the other party to agree on this approach and play the game of that type of negotiation.
If I had to choose one of these points as the most important, the creative ability to come up with a number of options (and at the same time, to be sufficiently resilient from an emotional point of view to be able to assess the actual pros and cons of these options), would probably be my choice. Having as many options as possible a key asset in a negotiation. Be creative!
Published on February 17, 2015 03:30