Priming the pump of efficiency

There's always a gap between the short-term results of a well-polished system and the first results of a switch to a more efficient one.

If you stick with that thing you've worked so hard to perfect, the next few hours or weeks or months will surely outperform the results you'll get from the new thing. That's because there are switching costs, glitches and a learning curve.

When you rearrange the shop floor, switch to email, convert your interactions to a new platform or make a building more energ

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Published on June 25, 2009 02:32
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