There’s a Good Reason Why We Keep Repeating the Same Mediocre Experiences

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I loved this story from a reader in response to why I enjoy the routine of visiting a hotel that’s consistently bad:


“Years ago my in-laws would drive me crazy by complaining about the food at a (now defunct) restaurant chain that they would unfailingly stop at numerous times when traveling from Pennsylvania to Florida each year. It was a major topic of discussion; how not-good the food was, service was terrible, etc. But the food wasn’t bad enough to stop them from going back to the chain (an...

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Published on January 28, 2015 05:00
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