“I’m Sorry You Feel That Way”

If your mail carrier complains to you about your mailbox being so far from the curb, it’s perfectly appropriate to respond by saying, “I’m sorry you feel that way.” Here’s what that statement really means: “Your feelings are your problem.” “How you feel has nothing to do with me.” “I don’t care.” “You’re on your […]
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Published on December 13, 2014 09:00
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