The Top 6 Mistakes Managers Make When Having Difficult Conversations

These mistakes are common, but they can turn a difficult conversation from uncomfortable to disastrous.

If you're a manager, you're no doubt more than familiar with the sweaty palms and butterflies that come with having to deliver bad news. From a poor performance review to firing an employee, the most stressful conversations are those where you're sure tears or anger will ensue.

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