Saul Kaplan: 3 Simple Words to Revolutionize the World

This is the sixth of a seriesof conversations originally published on theTime website, authored by myself and Nicha Ratana, with transformational leaders who will be storytellers at the BIF10 Collaborative Innovation Summit in Providence, RI, on Sept. 17-18

How many people end business meetings with an “I love you” and a hug? Venture capitalist and former AT&T Labs scientist Deb Mills-Scofield does.

To Mills-Scofield, to do business is to negotiate diverse personalities to get things done — and s...