INTO HAPPY HAVENS by DENNIS COATES. Published 2nd edition, 2014

Martin Hammond  is an affable and ambitious manager at a hotel in Greater London.
He is full of self-belief and feels confident that he can rise to the challenge  of his demanding job, tackling any issues head on with success and flair.. But Martin is so driven to succeed in his job that he frequently fails to connect with those who work alongside him, his numerous members of staff .
Amazon Link: http://www.amazon.com/dp/B00KIVZGM8