The city's troubled dispatch system has been down since 2:30 p.m. ET.
Welp. A source at FDNY tells DNAinfo that New York City's 911 dispatch system was down on Monday from roughly 2:30 p.m. ET to 4:10 p.m. ET. The system is typically used to prioritize 911 calls and assign out emergency teams, and while the computerized system was down, call dispatchers had to write down cases by hand and communicate with emergency services over the radio.