Why I’m investigating contact and sales management software to help my writing (tools are found in many places)

I was talking over the struggles I was having with tracking projects through various stages (novels, relaunches, foreign editions, self publishing, potential new Kickstarters) with a friend who runs a sales business, as well as bemoaning my horrible mess of notes about contacts (reviewers, publicists, people who have asked me to do remember to send them something when it becomes available years ago).

“You need a CRM tool,” he said.

“A what?”

He quickly introduced me to some overly complex tools...