Is Your Service Concierge?

My wife and I grabbed a quick weekend in New York City. After arriving at The London hotel on Friday afternoon armed only with advance tickets to a Friday night and Saturday afternoon play, we went straight to the hotel concierge! We needed help with dinner reservations and off-the-beaten attractions not obvious to the typical tourist. Despite the busy, crowded hotel lobby, what we received felt like a private briefing uniquely tailored to our whims as if we were the hotel’s only guests!

Great...