Saul Kaplan: This Is the Antidote to the Dark Side of Technology

This is the first of a 10-article series originally published on theTime website, authored by myself and Nicha Ratana, of conversations with transformational leaders who will be storytellers at the BIF10 Collaborative Innovation Summit in Providence, RI.

John Hagel speaks with satisfying precision. He has kind eyes and stern glasses, which together dominate the screen during a Sunday-afternoon Skype conversation.

As co-chairman of Deloitte’s Center for the Edge, Hagel hunts for unexploited capabi...