Qantas Sucks

Just called Qantas tonight to get my miles moved to my AA account. Their staff in LA told me a quick phone call to the US offices would do the trick. Tonight I was told, "no, we can't do that, you'll need to call Qantas headquarters in AU."
You might think--after Qantas stuck me in Sydney Airport for eight hours on Sept. 29, lost my luggage, delayed my flight from Canberra to Sydney, and canceled my flight to Tokyo earlier this month, causing me to lose business, meetings and money, that they might be able to accommodate a quick computerized gesture.
No, not Qantas.
What absurd incompetence.
I don't like accusing big companies of idiocy, because I know that their individual staffers are hard-working people, and everyone on staff at Qantas was polite, smart and kind. But the company is an insult to working business travelers everywhere.
I won't ever patronize them again, and am warning all of my partners.
Beware. Avoid Qantas until they grow up.