How to Measure Your Progress: What Zappos Can Teach You about Personal Achievement

In 1999, Tony Hsieh, an Internet entrepreneur and venture capitalist was approached by Nick Swinmurn with a proposition: to sell shoes online. Hsieh was sceptical; he didn’t believe shoes could be sold online, but Swinmurn persisted until Hsieh conceded. In 2000, realising the startup’s potential, Tony became the CEO of Zappos, but under one condition: […]

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