Customer Focus: What is your answer?
Customer Focus: What is your answer?
Truly focusing on your customer’s needs demands constant pivots in your work. Not everyone is up to the challenge, which causes organizations to misfire. And miss out.
This past Sunday, I participated in Ironman Wisconsin. If you’ve read The Competitor in Meseries, you know that cancer is just one of the obstacles I’ve overcome to race Ironmans. You also know I’ve made a few key race execution…
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