More Explanation …

Hey all. I am aware of  the book issue. MY REP is aware of the book issue. But instead of telling me you can’t get the book – since I know and can’t control it – the best you can do is LET AMAZON KNOW AND TELL THEM THE CORRECT BOOK IS ON FILE – if they would stop pulling it from sale.  The problem is fixed. Every time someone calls because they have the original file, a customer service rep pulls it off sale until they can have their team go in and investigate that the file is ok. And if you can’t download new ask them to walk you through, don’t just complain about getting wrong book which only leads to the pulling from sale cycle all over again. I don’t know how to explain better than that. And I am SO sorry.

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Published on September 09, 2014 07:52
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