Amazonian Speed

Amazon get panned everywhere. As a novelist, I have my share of beefs with them, but there are times when they deserve praise.

Given the pure dross put out by all British TV channels (BBC take note, you’re included in that opinion) the missus and I struggle to find something worth watching every night of the week. As consequence, we buy a lot of videos.

I ordered two at 6pm on Wednesday this week. Note that. 6pm Wednesday. It’s less than 36 hours ago.

All up bill was about £18. I don’t pay for delivery, and I don’t accept any of their “free delivery as long as you take a trial of…” whatever they’re trying to foist onto me.

Therefore, I took standard delivery, which is free on orders over £10, and when I came through the checkout page, the estimated delivery date was anywhere from Wednesday August 27th to Friday August 29th.

Yesterday I received another email telling me that I could expect delivery tomorrow, August 23rd, which although it’s great, is also a bit of a bugger because we’ll be out. Oh well, no problem. They can either leave it with a neighbour or leave me a card and I’ll arrange redelivery next week.

And with that, I pushed it all to one side. I have more important matters to deal with.

The postman has just delivered them. Still under 36 hours, and they are here.

This isn’t a one off, either. I’ve had the same level of service before from Amazon. Even when I’ve had complaints, they’ve been dealt with quickly and to my satisfaction.

All I can say is, well done.