During my August book tour, I visited lots of different bookstores and talked to many different managers.
Several of them mentioned, with some concern, the e-book revolution. One manager went so far as to say that their bookstore would likely resemble an Apple store or a cell phone retailer in a few years—with e-readers and e-reader accessories on display.
She added that bookstore staff would be needed to sell and offer customer support for the readers. They'd have a service department to fi...
Published on September 23, 2010 21:02