Big Talk. Small Acts

If you're going to do anything in Marketing, is it more important to focus on "how many?" people you put your message in front of or "who?" you put your message in front of?

You can see this as the classic "quantity over quality" debate or you can look at it as "big vs. small," however you slice it, it's hard to argue that brands can now get major results through many small (and sometimes minimal) acts. There are winning business cases (in fact, more than you may think) around every corner. ...