Eliminate Your Word

Click here to view the embedded video.

Are you doing things because you “should”?

Are you not doing something because you “can’t”?

Words define our lives. Change the words you use and improve your life.

I’m on Day 2 today, headed to Portland, Oregon to speak to the Oregon Healthcare Financial Management Association, about Complaint Free Organizations.

What day are you on? I can see August 7 just over the horizon.