Lousy communications is one of the biggest challenges any team faces. I can’t tell you how many times I’ve lost files, even whole conversation threads, in email. And no one likes triaging an inbox, even with a good system. So what if we had a better solution?
We do, thanks to a team of online video game developers.
After pulling the plug on an unsuccessful multiplayer game, the developers at Tiny Speck Inc.—now called Slack—turned their attention to fixing the communications problems that undermined their own efforts. And I’m glad they did.