The new Instabug will automatically create new tickets when users shake their mobile devices.
Reporting bugs to app developers can be a buggy process itself. After a user takes the initiative to contact a developer, the exchange often spirals into a back-and-forth communication in order to diagnose the problem. Cofounders Omar Gabr and Moataz Soliman created Instabug to address this pain point. Instead of lengthy interactions during which a developer asks questions about the device, the operating system, and numerous other elements, Instabug automatically sends detailed reports to developers when people shake their phones--a natural interaction for frustrated users, the app's creators say. On Wednesday, the Cairo-based startup took its tool one step further with a revamped dashboard to help mobile developers track the status of bugs.