Washington Post ombudsman slams mistake-filled media: "As errors grow, so does a credibility gap"

A single major error can damage a news organization. But incessant lesser ones can be more harmful. Like a cancer, they gradually destroy credibility and eventually sever the organization's bond of trust with its audience.

Many readers say that's happening with The Post….

It's an industrywide problem. Teresa Schmedding, president of the American Copy Editors Society, predicts more burnout. "There's only so long you can work in complete and utter chaos and keep your energy level up," said...