"Well, I've been sitting here all day, I've been sitting in this waiting room," croons UberConference's creative director and cofounder, Alex Cornell. And just like that, one more of life's little irritants is plucked away.
If there's anything worse than sitting on hold during a phone call, we can all agree, it's listening to unpleasant sounds pretending to be "music" while sitting on hold during a phone call. Most of the so-called music that plays before a conference call or while waiting, waiting, waiting for a customer service representative, is terrible because it's treacly, utilitarian, and blaring out of the headset primarily so the person on the line doesn't feel forgotten. Its main purpose is not to entertain, so it's often not very entertaining. There's no care put into the act.
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Published on April 28, 2014 02:47