Are You In Tune With Your People Or Living in a Fool's Paradise? Three Diagnostic Questions for Every Boss

The central idea in Good Boss, Bad Boss, the one that runs throughout the book and that links many things together, is the notion that the best bosses are in tune with what it feels like to work for them and deeply aware of the impact of their words and deeds on others.  And the worst bosses are out of touch and turn inward, focus on their own needs, and are oblivious to the needs of others.  As I have written in several places, including this post at Harvard Business Review and in the