How To Tell If A Hotel Has A Good Employee Idea System in 20 minutes

I used to play a game with my daughters when they were younger. Whenever we stayed in a hotel or motel, we tried to see who could figure out the quickest if it had a good idea system. It usually didn’t take longer than 15 to 20 minutes.

Most often, it would be because we found an obvious problem that front-line employees were all aware of, but had been unaddressed. One time, for example, we drove up to Montreal for the weekend, and stayed in one of that city’s nicer hotels. When we got to our...