Over the last decade, I've spent my days teaching people how to use web software.
Some of that software has been easy to teach - students seem to understand the interface quickly.
Other software has been painful to teach - I've had to teach students to master long, complicated processes.
But, those were just feelings based on my limited experience. I couldn't prove that one system was easier to use than another. I couldn't prove that there were easy ways for this software to become more usable.
So, after a lot of thought, I've develped WICS: a usability score for web software. Allow me to present the first draft of WICS ...
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Published on March 19, 2014 06:01