Resilience and the incredible power of slow change

Most existing systems (organizations, cities, careers, governments) are resilient to external shocks. If they weren't, they wouldn't still be here. Earthquakes, edicts and emergencies come and they go, but the systems remain.

And yet, it's the emergencies we pay attention to.

No single event demolished the music business. It was a series of slow changes over the course of two decades, all the way back to the CD.

Smoking killed far more people than terrorists ever did. It's just not as dramatic.

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