It’s Personal
What makes a good CEO? Why some of them be the stalwarts where as the others just fail to deliver?
CEO is not a person with degrees, an impressive resume, track record or more. He/she is a phenomenon which holds the potential to transcend all the barriers ever faced by an organization.
Read the ten commandments which can turn an ordinary CEO to a 'superman CEO'
Work, targets, achievements, failures, hiring, firing, everything is personal. Till the time you exist in the medieval mind frame of ‘never to mix personal and professional” success will always elude you. Make everything personal; especially quality, timeline and promises made to the clients. The day you will start believing in it, the organization would change, so would your balance sheet.Give everything your personal touch. From making calls to your clients, reaching out to the management, your team members, even to the last man; maybe the janitor… get everyone on your side. How? Well, by showing small personal gestures. Maybe remembering birthdays, wishing someone out of the blue, remembering names of their spouses, siblings, girl friends, gifting them a chocolate, rose or a cute tee. It makes people look up to you.You are a hero, act like one. A CEO is not a leader alone, he is also a hero. The maker or the breaker. To turn around any enterprise, you need to be the ‘superstar’ of it. People need to emulate you, idolize and worship you. Act like a superstar; let it reflect in your gait, walk, clothes and speech. Last but not the least, in the way you work. Always lead from the front, be there to help your team during any crisis, standing up for them, fighting for what is right and just and lastly, having trust in your team. Be the non-conformist. Don’t go by precedence, sheets, last year’s figures or SOPs. Break them; make your own for the new financial year. Be ready to fine tune or change if detect any chink. Acceptance will never kill you, turning a blind eyes could.Lead by example and not rhetoric. Set high level and parameters for everything, every department and every single employee. Lead this initiative and reward team members who go that extra mile in achieving these standards. Don’t forget to punish the ones who show no sign of improvement.Boss is dead. You heard it right. Just because you were born some 5, 10 or 15 years earlier does not give you any right to rubbish, chide or humiliate people. Drop that façade and be a friend, mentor and guide to your teams. Let them confide in you rather than hide things away from you. With trust, transparency and conviction, it is easier to get the desired results.Open your heart. Be the generous king, the large hearted leader. Do things for your team, which will make them, feel special, loved and safe. Drop a female colleague home if working late, cook something special for a team which has been slogging real hard, buy a Hendrix poster for that rock fan, a small puzzle game for the brain teaser enthusiast. These small gestures create humungous goodwill, which no financial reward can match.King Arthur had a round table for his knights. Practice the same. Develop a culture of sharing and speaking without any fear. Encourage your team members to criticize you on your face rather than bitch about you. Be open to suggestions, criticisms and don’t let your ego come in between if you have to apologize.Be responsible. During your tenure, make it your personal agenda to be responsible for the lives, careers and well-being of every single employee in your team. Convey the same to your clients too. Every business won or lost, every pitch made, every delivery, every hiring, every firing, every appraisal, every tear, every fear is your responsibility. Think is terms of real people, not head counts.And be honest to your self, believe in what you say and preach. Live by the example you set for others.
CEO is not a person with degrees, an impressive resume, track record or more. He/she is a phenomenon which holds the potential to transcend all the barriers ever faced by an organization.
Read the ten commandments which can turn an ordinary CEO to a 'superman CEO'
Work, targets, achievements, failures, hiring, firing, everything is personal. Till the time you exist in the medieval mind frame of ‘never to mix personal and professional” success will always elude you. Make everything personal; especially quality, timeline and promises made to the clients. The day you will start believing in it, the organization would change, so would your balance sheet.Give everything your personal touch. From making calls to your clients, reaching out to the management, your team members, even to the last man; maybe the janitor… get everyone on your side. How? Well, by showing small personal gestures. Maybe remembering birthdays, wishing someone out of the blue, remembering names of their spouses, siblings, girl friends, gifting them a chocolate, rose or a cute tee. It makes people look up to you.You are a hero, act like one. A CEO is not a leader alone, he is also a hero. The maker or the breaker. To turn around any enterprise, you need to be the ‘superstar’ of it. People need to emulate you, idolize and worship you. Act like a superstar; let it reflect in your gait, walk, clothes and speech. Last but not the least, in the way you work. Always lead from the front, be there to help your team during any crisis, standing up for them, fighting for what is right and just and lastly, having trust in your team. Be the non-conformist. Don’t go by precedence, sheets, last year’s figures or SOPs. Break them; make your own for the new financial year. Be ready to fine tune or change if detect any chink. Acceptance will never kill you, turning a blind eyes could.Lead by example and not rhetoric. Set high level and parameters for everything, every department and every single employee. Lead this initiative and reward team members who go that extra mile in achieving these standards. Don’t forget to punish the ones who show no sign of improvement.Boss is dead. You heard it right. Just because you were born some 5, 10 or 15 years earlier does not give you any right to rubbish, chide or humiliate people. Drop that façade and be a friend, mentor and guide to your teams. Let them confide in you rather than hide things away from you. With trust, transparency and conviction, it is easier to get the desired results.Open your heart. Be the generous king, the large hearted leader. Do things for your team, which will make them, feel special, loved and safe. Drop a female colleague home if working late, cook something special for a team which has been slogging real hard, buy a Hendrix poster for that rock fan, a small puzzle game for the brain teaser enthusiast. These small gestures create humungous goodwill, which no financial reward can match.King Arthur had a round table for his knights. Practice the same. Develop a culture of sharing and speaking without any fear. Encourage your team members to criticize you on your face rather than bitch about you. Be open to suggestions, criticisms and don’t let your ego come in between if you have to apologize.Be responsible. During your tenure, make it your personal agenda to be responsible for the lives, careers and well-being of every single employee in your team. Convey the same to your clients too. Every business won or lost, every pitch made, every delivery, every hiring, every firing, every appraisal, every tear, every fear is your responsibility. Think is terms of real people, not head counts.And be honest to your self, believe in what you say and preach. Live by the example you set for others.
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