Please fire me. Today quality control said to me, “You didn’t stick to the scripted...

Please fire me. Today quality control said to me, “You didn’t stick to the scripted format on your call, so we deducted points from your score.” I replied, “Oh! I’m sorry. Where is a copy of that script so that I can follow it in the future?” They responded, “Well, we don’t have a script, per say, because we don’t want you to sound like a robot.” Me, “What did I say?” Them, “You said ‘Thank you for calling (company name). My name is (my name), how can I help you today?” Me, “What should I have said?” Them, “Thank you for calling (company name). This is (my name), how may I help you?”