Using G+ Hangouts: Customer Service and Hiring

The Internship G+ Hangout Video

The Internship G+ Hangout Video


By Angela Johnson


Have you seen The Internship with Vince Vaughn and Owen Wilson?


They are salesmen whose careers have been torpedoed by the digital world. Trying to prove they are not obsolete, they defy the odds by talking their way into a coveted internship at Google, along with a battalion of brilliant college students.


I watched it this morning and was cracking up at this scene! These “old school” salesmen have an interview with Google via a G+ Hangout.


Watch the hilarious G+ Hangout interview scene here!


As they struggled with using this technology, it was a great depiction of the struggle that we as business owners have to keep moving forward and not get blindsided by advancements.


We have to let go of our old, comfortable ways and find new ones to connect with people. These digital technologies can put us right in front of our clients, but just in a different way. Maybe it’s not over a kitchen table, but it IS still eyeball to eyeball.


NO ONE wants to be cold-called in the evening or on a Saturday morning and MOST will throw away your direct mail. Let’s connect with our clients and prospects online where they are, in the way that makes THEM comfortable!


And since this movie is about getting a job, let’s talk about recruiting. If you are looking to hire top talent, how will your opportunity stand out from the crowd? Why would someone choose to come work for you over the 159 other insurance jobs they are being solicited by? Using technology to attract a young, talented workforce may be the way to go!


Do you agree? What has been your experience using technology to interact with clients or for hiring?


P.S. – For a complimentary copy of the first chapter of our book, and to receive ongoing advice and tips for increasing revenue and reaching your untapped markets through social media, please visit here.

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Published on November 11, 2013 08:00
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