How to have a healthy relationship with technology

My latest Guardian column, "Digital failures are inevitable, but we need them to be graceful," talks about evaluating technology based on more than its features -- rather, on how you relate to it, and how it relates to you. In particular, I try to make the case for giving especial care to what happens when your technology fails:

Graceful failure is so much more important than fleeting success, but it's not a feature or a design spec. Rather, it's a relationship that I have with the technology...