Service Resolutions for the New Year

As 2013 draws to a close and we welcome another new year filled with endless possibilities many of us will resolve to do things differently in 2014. This year, resolve to deliver truly innovative service to your customers.

I’ve put together 7 resolutions designed to transform ho-hum service into the kind of remarkable service that will have your customers singing your praises and coming back again and again.

Mentor your customers:Help your customers become the world’s smartest buyer by hard-wir...