Learn Steve Jobs' Presentation Techniques From iPhone 4 Conference

At Apple's iPhone 4 presser Friday, the company finally responded to the near-universal criticism of its latest gadget's antenna problems. In his response, Steve Jobs didn't offer a solution to the iPhone's reception issues (outside of a free bumper), and he never once offered an apology (even refusing during the Q&A to apologize to investors). Instead, Jobs delivered a crystal-clear presentation that reminded the world--even the pissed-off fanboys who created this backlash--why Apple is...