Doing what you do as well as you can

I have a secret hero. Well, me being me he’s not exactly ‘secret’, inasmuch as I’ve never been backward about my heroes, but always tended to let the world know about them. As now!:-)

This is a bloke who’s paid to do a job. Like most of you (and even like me, once upon a time). It’s not the easiest job in the world, as it involves dealing with people who can be tetchy to start with, and who often end up being tetchy when he has to tell them stuff they don’t want to know.

In my opinion, what’s w...