Getting Great Customer Service During the Holidays

It is the winter holidays!! You get constant reminders of the number of shopping days left and the really big deal bargains you are missing at Acme. Holiday store decorations seem to come out earlier every year. All this pressure can turn generosity into greed and a casual shopper into a lean, mean buying machine. It’s enough to give Black Friday a dark label!

But, despite the elbows, line jumpers and parking spot stealers, some people seem to get great customer service. Great customer service...