Wiki Management is Published!
By Rod Collins
This week’s blog is a departure from the usual format. For those of you who have been following these weekly blog posts and are interested in exploring the principles and practices of innovative management, I am delighted to announce that my new book, Wiki Management: A Revolutionary New Model for a Rapidly Changing and Collaborative World, has been released and is now available at local bookstores as well as on amazon.com and barnesandnoble.com.
Wiki Management is a practical guide for managers who understand that managing great change is only possible if we change how we manage. Revolutionary advances in digital technology are rapidly ending the world of work as most of us have known it. We now live in a “wiki” world, one in which mass collaboration is not only possible but often the best solution, and a new breed of vanguard, network-based organizations like Google, Whole Foods, Linux, and Wikipedia have embraced a radically different management model built for speed, innovation, and collaboration.
Through practical examples of how innovative managers are using the values of this new paradigm to master the unique challenges of our unprecedented times, Wiki Management examines five key disciplines essential to thriving in this “flatter,” highly collaborative landscape:
1. Understand what’s most important to customers. In a hyper-connected world, the best companies are customer-centric…and built around processes that make the task of delighting customers a higher priority than pleasing bosses.
2. Aggregate and leverage collective intelligence. Today’s most intelligent organizational leaders no longer leverage individual intelligence by constructing functional bureaucracies. Instead, they cultivate collaborative communities with the capacity to quickly aggregate and leverage their collective intelligence.
3. Build shared understanding by bringing everyone together in open conversations. Companies that successfully manage at the pace of accelerating change create innovative processes to effectively integrate diverse points of view, co-create a powerful, shared understanding, and drive clarity of purpose across the entire organization.
4. Focus on the critical few performance drivers. Management is about creating the future. Smart leaders don’t focus on outcome measures but on driver measures that create the outcomes.
5. Hold people accountable to their peers. The secret to mastering the unprecedented challenges of the wiki world is to make sure that no one in the organization has the authority to kill a good idea or keep a bad idea alive. Holding people accountable to peers rather than supervisors enables the collaboration necessary for speed and innovation.
The power of collaborative networks is dramatically reshaping both the work we do and the way we work. In this book, you will learn what it takes to succeed in today’s fast-paced and exciting business environment.
I hope that you will find great value in Wiki Management and that you will continue to visit this blog every Tuesday morning for its weekly updates.
Rod Collins @collinsrod is Director of Innovation at Optimity Advisors and author of Wiki Management: A Revolutionary New Model for a Rapidly Changing and Collaborative World.
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