The New iPhone's Crappy Reception

Jason Chen translates Steve Jobs' reply to customers about faulty antennae:

In essence, don't hold it that way. Or, use a case. Both pretty horrible solutions to what is evidently a hardwareproblem. Meaning they probably can't fix this with a software update,or else Apple's statement would have included an item about theirengineers working on the issue, and saying there will be a fix soon.Are they going to give out free cases so users can hold their phone inthe way that feels natural? Like...