Work Smart: How To Avoid "The Busy Trap"

In an ideal world, you'd arrive at the office, sit down in front of a list called "things to accomplish today," and calmly work through each item until it was time to go home. But most of us can only dream of having that much control over the course of our day. In reality, the modern workday is a minefield of unexpected tasks, problems, and requests that blow up at completely unpredictable times, often, one right after the other. So instead of working our way through a prioritized task...