I'm logged in at the library

Skimming through my LJ and checking emails. I didn't make the trip to Best Buy to swap modems because guess what?? When I got home from work, the supposedly-broken modem was working!

I know. You're shocked.

Unfortunately, it wasn't working working. It took ten minutes and multiple tries before Thunderbird could download an email or newsgroup post. Yet another call to Qwest got me a conversation with someone who was willing to admit that they'd been having outages in my area for the...