Software that loves too much

We all like friendly, helpful software, but at what point does user-friendliness go too far? Some fascinating studies are beginning to appear that show how software applications can, by usurping personal agency, subvert learning and narrow our field of view. I have a short essay on the topic, focusing on that most solicitous of software companies, Google, in the new issue of the Atlantic: I type the letter p into Google's search box, and a list of 10 suggested keywords, starting with pandora ...