Episode 7: Jared Spool

Episode 7 of The Big Web Show is now online for your listening and viewing pleasure. In this most excellent episode, co-host Dan Benjamin and I talk with special guest Jared Spool about usability testing in the real world, with practical advice for designers, UI engineers, and developers alike.

Jared Spool is the founder of User Interface Engineering, the largest usability research organization of its kind in the world. He's been working in the field of usability and design...