How Tipping Actually Works

Read the below (snagged via Madeline Ashby on twitter), then re-read my notes about the Tipless Restaurant. I got a lot of angry ‘tipping creates a direct incentive for better service nyar nyar’ emails/twitters when I last posted about this.

This shit still don’t make sense, man:

“Many restaurants allot payout via a points system, in which tips are pooled, then distributed at the end of the night. Think that the extra amount you’re penciling in goes into the pocket of helpful waitress Lauren or...