Why Clear Communication is Key

Apparently, 80% of human communication is non-verbal. And by my non-scientific estimate, 99% of us are terrible at communicating non-verbally.

Whether we are talking about inter-personal relationships or business relationships, much of what we believe is being communicated is made up of our own assumptions and information we actually receive from other sources.

I saw a very interesting website the other day which highlighted this perfectly and shows how open, clear, truthful communication could...