Reasons for Optimism

By Michael Casey & Michael Stephens — Library Journal, 5/15/2009

It’s difficult to get a foot in the door; I think library administrators are looking to hire people not only with a good philosophical understanding of the role and purpose of libraries but also with a solid working knowledge of customer service. With tight economic times and shrinking budgets, libraries need to know that they’re getting the absolute most for their money.

It’s not enough that you have an MLS and can quote Ranganatha