How people react to change all depends on their perspective. Whether they are excited or anxious, insecure or prepared, those beliefs and feelings are influenced by the conversations you, as a leader, have with them during a transition.
This week’s Fierce tip encourages those leading any type of change management to reach out and provide a place for others to give feedback. It’s helpful to look at the word Conversation and break it down. In Spanish, the “con” prefix means with. Take that awareness into your interactions this week. And when you are having conversations about change your team is going through, really be with them.
Anxiety, insecurity, and resistance are all symptoms of feeling unheard.
So this week, engage your team and ask each of them: As we go through this adjustment what is the most important thing to you that we should talk about?
Don’t lead the conversation to where you want it to go. Instead, stop, listen, and be present.
Published on August 12, 2013 08:15