What the Rules of Combat Teach Us About Open-Door Leadership

Hugh L. McColl, Jr. is the retired chairman and CEO of Bank of America. An ex-marine officer in the late fifties, his business leadership style was swashbuckling, colorful and focused. Wall Street analysts characterized him as a no-holds barred tactical genius who led the bank as its thirty-nine year old president with 172 offices and 28,000 employees (called NCNB) to one called Bank of America with over 5,000 offices and almost 200,000 employees when he retired in 2001. In the ‘70’s I had th...