When I was a teenager I was a total rule follower. However, the one area that I consistently got into trouble was how I said things. “Please watch your tone” was not an uncommon phrase in my household and even in my classroom.
It took me learning lessons the hard way to become more conscientious of not only what I said but how I said it.
The way you show up, your body language, the tone of your voice, even the energy you give off, have just as much impact as the words you say.
As a leader, understanding this is essential.
This week, pay attention to how you deliver messages. If you’ve ever received feedback before, like me, where your tone can be misconstrued, open yourself up to learning how you can improve. Ask others if it is common for them to actually hear something different than you intended.
Published on June 17, 2013 08:20