The five steps of the COACH Model™ will guide you through empowering, holistic conversations. Each step of the COACH Model™ can also be used separately in daily conversations.
Coaching skills are useful with everyone we meet, no matter if we have three minutes or an hour.
Here are a few ideas:
Connect. Build rapport and trust.
Ask, "How are you?" and really listen. People love to talk and feel valued when you pay attention to them.
Outcome. Find the other person's agenda.
Ask your sp...
Published on October 10, 2012 06:52